… …
IT header Image Photo by Christina @ wocintechchat.com

Computer Support Technician

The IT Field has many areas: Students can choose to specialize in certain areas of IT, whether it is Systems, Networks, Support, or Data Analyst


This program allows a student to learn the fundamentals and perform the task of a Technical Support Representative. This position can be for a call center, or for a private company working the “Help Desk” line. Some positions also require hands on technical support/PC repair skills. This course is intended to equip the student with the skills necessary to become a computer technician, with specialization in network administration. This course will prepare the student to understand how computers function individually and in a network environment and the security needed to keep them safe from physical and cyber threats, with extra focus on this is conducted in a Microsoft network environment.

  *CompTIA now offers a new designation once you pass all three certifications above. You are then allowed to call yourself a “Certified Security Infrastructure Specialist”! CSIS.
CompTIA A+ Badge

CompTIA A+
10-week Course

  This course is intended to provide and equip the student with the skills necessary to become a computer technician. The material covered in this course will help prepare the student to take the CompTIA A + certification exams, which are divided into 2 components: Exam 220-1001 (Hardware) will test your ability to install, configure and maintain all the hardware technology involved in a personal computer. Exam 220-1002 (Operating Systems) will cover the configuration, repair and troubleshooting of the Windows Operating System 2 Certification exams required

Course Outline

  • Network & the OSI Specifications

  • Cable, Wiring, & Ethernet Specifications

  • Network Devices & the Internet Protocol

  • IP Addressing, Subnetting, & NAT

  • IP Routing & Routing Protocols

  • Command Line Software & Hardware Tools

  • Switches, VLAN’s & Wireless Technologies

  • Access Control & Network Threats

  • Physical Security & Wide Area Network

  • Practice Exams (3)

CompTIA Network+ Badge

CompTIA Network+
7-week Course

  This course is intended to expose the student to various network concepts and principles of data communications and networking requirements, including networking models, protocols, hardware and software, securing TCP/IP, and how to apply these concepts in network management. Emphasis is on network media, switching and routing, and protocols such as RTP, EGIRP, SNMP and DHCP. Students learn to evaluate, select, and implement different data network options as well as troubleshoot the network. The material covered in this course will help prepare the student to take the CompTIA Network + certification exam, N10-007.

Course Outline​

  • Network & the OSI Specifications
  • Cable, Wiring, & Ethernet Specifications
  • Network Devices & the Internet Protocol
  • IP Addressing, Subnetting, & NAT
  • IP Routing & Routing Protocols
  • Command Line Software & Hardware Tools
  • Switches, VLAN & Wireless Technologies
  • Access Control & Network Threats
  • Physical Security & Wide Area Network
  • Practice Exams (3)
CompTIA CySA+ Badge

CompTIA Security+
5-week Course

  This course is intended to expose the student to various security concerns involved in information technology and their associated network environment. A careful examination of security policies for accessing, handling and storage of sensitive data is addressed. Emphases are on the awareness of basic security risk and the detection and mitigation of data compromise. This course will include an exposure to software and when applicable hardware tools used to detect and or prevent unauthorized attempts to access data stored on workstations and network servers. The material covered in this course will help prepare the student to take the CompTIA Security + certification exam, SY0-501.

Course Outline​

  • General Security Concepts
  • Identifying Potential Risks
  • Working with Infrastructure & Connectivity
  • Monitoring Activity & Detecting Intrusions
  • Implementing a Secure Network
  • Securing the Network & the Environment
  • Basic Network Security
  • Wireless LANs
  • Cryptography Methods & Standards
  • Security Policies & Procedures
  • Security Administration
  • Advanced Catalyst Switch Operation and Configuration
  • Practice Exams (8)
IT Specialist Network Security Badge

Microsoft IT Specialist Network/Security


This course helps you prepare for Certiport IT Specialist/Network Security exam and build an understanding of these topics: Candidates for this exam are familiar with the concepts and the technologies of Network Security administration. Candidates will receive hands-on experience with Security in Windows-based networking, Active Directory, account management, and system recovery tools and concepts. IT Specialist students are assumed to have completed and/or are currently taking academic courses and/or job experiences that address the exam objective domain.

Student working on Server
Cisco CCNA Badge

Optional: Cisco CCNA Certification

 

This hands-on instructor led course teaches students the fundamentals of Cisco Networking. This course is designed specifically to prepare students for the CCNA Exam. The Cisco CCNA Network Associate certification validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks, including implementation and verification of connections to remote sites in a WAN. Books and test preps provided & course focuses on real world knowledge and practical skills for the workforce. Pre and post assessments and E-learning provided.

Other Information Technology Courses

At PITA your success is our first priority

Meet with a career counselor and take the first step to your bright and exciting future.

CONTACT US to Book your appointment NOW!

Share this: